Who we are
Universal Electro-Tech ("UET", "we", "us") provides electrical contracting and maintenance services in Western Australia. This policy explains how we handle personal information in connection with our website, enquiries, and service delivery.
If you have questions about privacy, contact us at admin@uet.net.au or call 08 9328 9491 (Mon–Fri 7:00am–3:30pm).
Information we collect
We collect information you provide directly—such as your name, email address, phone number, property or site details, and the content of messages you send through our contact form or by email or phone.
When you use our website, standard technical data may be processed by our hosting and analytics providers (for example IP address, browser type, and pages visited) to keep the site secure and understand aggregate usage.
- Contact and identity details you submit
- Site addresses and job-related information needed to quote or attend
- Communications related to enquiries and works
- Limited technical logs from website hosting and analytics
How we use information
We use personal information to respond to enquiries, provide quotes, schedule and deliver services, communicate about works, improve our service, and meet legal or insurance obligations.
We do not sell your personal information.
Sharing
We may share information with trusted service providers who help us operate (for example email delivery, hosting, or accounting), and with related businesses such as Professional Cabling Services when you ask us to coordinate network cabling works.
We may also disclose information where required by law, or to protect safety, rights, or property.
Cookies
"Cookies" are small pieces of information that are stored by your browser on your device. By using or accessing our website you agree to our use of cookies as described in this policy.
We may use session cookies to understand visits to our Site, and persistent cookies so we can remember your browser on return visits and help customise your experience. In some cases a cookie file may be associated with Personal Data.
We use cookies from Vercel Analytics and Vercel Speed Insights to measure how people use the site and how quickly pages load for Universal Electro-Tech.
Analytical purposes: we use cookies to analyse user activity in order to improve the Site—for example aggregate patterns of how the Site is used.
Preferences and experience: we may use cookies for information such as browser type and language preference to make your experience more consistent.
Storage and security
We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access or disclosure. No method of transmission or storage is completely secure; please use discretion when sending sensitive details online.
Access and correction
You may request access to, or correction of, personal information we hold about you by contacting admin@uet.net.au. We will respond within a reasonable period and may need to verify your identity.
Changes
We may update this policy from time to time. The updated version will be published on this page with a revised date.